Mobile phone shops in Lebanon are crammed with handset and BlackBerry cases in a dazzling variety of colours and textures.
In contrast with the range of accessories on offer, however, customers can only opt for one of two service providers. Both Alfa and MTC Touch, the country’s mobile phone operators, are controlled by the state, and both charge some of the highest tariffs in the region for what are widely viewed as under-developed services.
“The quality of service is very poor,” says Nassib Ghobril, the chief economist and head of research at Byblos Bank. “Lebanon used to be a leader.”
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