When the first two big global alliances formed about 15 years ago, it was sold as a seamless travel experience where you could change airlines as easily as changing planes within the same airline.
Of course, it didn’t always work like that in practice. Travellers complained about missing airport lounges and other missing perks that had been promised.
It was to be a bonus for frequent flyers, who would, for the first time, be able to access global points-earning-and-burning networks. Then travellers started to read the fine print – about points earning rates on partner carriers that might be only half what they thought they were getting.
Of course, it didn’t always work like that in practice. Travellers complained about missing airport lounges and other missing perks that had been promised.
It was to be a bonus for frequent flyers, who would, for the first time, be able to access global points-earning-and-burning networks. Then travellers started to read the fine print – about points earning rates on partner carriers that might be only half what they thought they were getting.
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