Harrods Seeks to Be All Things for All People: Retail - Bloomberg

Harrods Seeks to Be All Things for All People: Retail - Bloomberg:

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Harrods luxury department store in London, on June 24, 2013. Harrods, which has more than 1 million square feet (90,000 square meters) of selling space, isn't concerned about the outlook for spending on luxury goods

Anne Long hasn’t set foot inside Harrods in years, and the self-proclaimed shopaholic from west London doesn’t miss it at all.
“I don’t even think about Harrods. It’s for tourists, not locals,” said Long, a 68-year-old retired businesswoman who prefers to do her jewelry and fashion shopping at rival Selfridges.
For many British shoppers, the 164-year-old Harrods evokes a bygone era when Sigmund Freud, Oscar Wilde and members of Britain’s royal family walked its aisles and the retailer introduced England’s first “moving staircase.” Today, its dress code still bans flip-flops, Bermuda shorts and “unkempt clothing,” and there’s a bespoke stationery service on the second floor. Now, a push is on to update the stuffy image of Europe’s largest department store."

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