Du's backdown is a consumer victory - The National:
"Even for UAE residents inured to less-than-stellar standards of customer service, du's response to a complaint about its sudden price rise this week was remarkable.
To a gripe on Twitter by a disgruntled Du customer, someone at the telecoms company's official Twitter account replied: "Hey! If you don't want to continue with the services, you can cancel your account at one of our stores."
The tweet has since been deleted and the company has apologised for it and, as The National reported yesterday, du has even partially backed down on the 38 per cent price increase for its most basic internet and phone package."
'via Blog this'
No comments:
Post a Comment